客户支持

$200 - $300 全职
客户支持
职位描述

At YEX, our mission is simple: make trading easy. YEX is a growing crypto exchange focused on delivering a seamless, user-friendly trading experience for both projects and traders. We work closely with high-quality blockchain projects, partners, and communities to build a reliable and efficient marketplace for digital assets. Driven by innovation, execution, and strong partnerships, YEX is continuously expanding its ecosystem and global presence. To support this growth, we are looking for a Spanish-speaking Community Moderator from Latin America who is passionate about crypto and thrives in a fast-paced environment.

职位要求

Responsibilities: - Manage and moderate YEX’s Spanish-speaking communities (mainly Telegram). - Respond promptly to user inquiries and provide accurate support. - Organize and assist community campaigns (AMAs, giveaways, events). - Collect user feedback and report insights to internal teams. Requirements: - Native or fluent Spanish, and English can be working language for internal communication. - Basic understanding of cryptocurrency and exchange products. - Prior experience in crypto community management, preferably in CEX platforms. - Strong communication skills, proactive, and able to work independently.

福利待遇

- Direct impact on the exchange’s growth and ecosystem expansion. - Exposure to global crypto projects and industry leaders.