客户经理

$4000 - $6000 全职
客户经理
  • Range
  • Europe, United States Remote
职位描述

Manage and grow relationships with Range’s institutional clients across crypto, fintech, and payments. Support onboarding and ongoing engagement to ensure strong product adoption and customer success. Identify opportunities for account expansion, including upsells and cross-product adoption. Act as the first point of contact for client questions, helping troubleshoot issues and coordinate with product or engineering teams to resolve them quickly. Help clients debug product usage, interpret data outputs, and ensure they can successfully integrate and operate Range’s tools. Gather structured client feedback and relay insights to product and leadership teams. Monitor account health and proactively engage clients to maintain strong relationships. Coordinate with product, engineering, and sales teams to address client needs and deliver solutions. Represent Range professionally in client conversations and industry settings.

职位要求

3+ years of experience in account management, partnerships, customer success, or client-facing roles in fintech or web3. Familiarity with stablecoins or crypto-native financial infrastructure. Comfort working with APIs, data outputs, or technical teams to troubleshoot client issues. Strong communication and relationship-building skills. Ability to translate technical products into clear conversations with clients. Highly organized and comfortable working in a fast-paced startup environment. Bonus Experience working with compliance, risk, or blockchain analytics products. Experience in banking, fintech, or leading web3 data and infrastructure companies

福利待遇

$50k – $70k Competitive salary + performance incentives Equity aligned with long-term growth High ownership and direct exposure to leadership Remote-first with global team Health and sports benefits Yearly international team off-sites