Job Role: Payment Merchant Manager (Vietnam) -Payment Merchant Expansion: Expand fiat payment merchants in the Vietnamese market, onboarding merchants that can support exchange users in buying and selling crypto assets, and establish a stable OTC/P2P merchant network. -Fiat On-Ramp / Off-Ramp Development: Responsible for setting up local Vietnamese fiat channels, including Fiat On-Ramp (crypto purchase entry) and Fiat Off-Ramp (crypto selling/withdrawal). -Merchant Management: Manage OTC/P2P merchants. Ensure payment success rates and oversee risk control. Monitor merchant transaction volumes and liquidity. Handle payment exceptions and complaints. -Payment Ecosystem Partnerships: Liaise with local Vietnamese payment gateways, PSPs, e-wallets, and fintech companies. -Risk & Compliance Support: Collaborate with the risk team to vet merchants, control fraud and financial risks, and optimize payment processes.
-Over 1 year of experience in payment/exchange, fintech, crypto, or OTC merchant management. -Familiarity with the local Vietnamese payment system. -Native-level Vietnamese, with English proficient enough for work communication and efficient coordination with team and clients.
Full remote, attractive compensation scheme, great team atmosphere
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