解决方案与支持助理

$1 - $10000 全职
解决方案与支持助理
职位描述

-Coordinate with different functional teams (Product & Engineering, BD & Partnerships, Marketing) to provide technical support during the preparation of proposals -Main point person for technical requests and questions in regards to partner development -Provide data analytical support as needed to Product team -Carry out primary and secondary source study, compile and process information, analyze it, and submit the results to the team -Technical research and analysis -Assist partners with tech support concerns and challenges -Recommend solutions to address partner needs -Assist with writing training manuals, help guides, and other support materials

职位要求

-Collaborative team member who will work closely with our BD team -Become an expert of the Sequence Platform, and keep up to date with technical knowledge in web3 -Empathize, and work closely with our customers, helping them integrate, and understand the Sequence Platform -Highly effective communicator in English, both oral and written -Fluent in either Japanese or Korean -Ability to learn technical knowledge quickly, and ongoingly, and communicate that knowledge to customers -Be able to understand, and collect customer needs, and share that understanding with Product, and BD -Ability to work in ambiguous environments, sometimes independently

福利待遇

- A chance to deliver massive impact at a small and quickly growing company - Work on hard, big, meaningful problems that can shift markets - Competitive salary and equity package - Accelerate your career by joining at the early stages - Be part of defining web3, the next generation of the Internet, and creating symbiotic economies where both users and creators share in the value generated by networks - Work with an outstanding team made of wonderful people who have built and sold successful companies, launched amazing products, and have rich experience in infrastructure, architecture, blockchain, games, finance, investing, strategy, consulting, design, marketing, community, and more. - Work-life balance unlike the “crunch” culture you find at larger studios - New PC, and generous allowance for work-from-home setup - Extensive health benefits for Canadian employees - We’re conscious about mental health and have modern vacation policies - We invest in everyone’s personal development - Learn more about our values and the traits we embody at https://careers.horizon.io/