Lead Technical Writer -Work closely with engineering, product and research teams to understand and document our technologies and product (e.g. open source software documentation, API doc, user education content and etc), and provide documentation and content to a fast growing set of audience including end users, community members and developers. -Design how existing and new content should be organized and presented to make content easier to understand and more discoverable -Measure documentation effectiveness to identify gaps for areas of improvement -Improve the content quality by obtaining both high-level and in-depth understanding of the product and technical details. -Deliver content in various formats, including but not limited to written documentation, blog posts, public code repositories and video content -Ensure that management and project stakeholders are well-informed of project status, including conflicts and resolution plans
-5+ years of experience as a technical writer on complex products/ technical projects (preferably in blockchain space) -Excellent writing and proofreading skills in English language -Experience owning the end-to-end documentation creation and management process -Experience and proven ability in self-managing a high volume of tasks, priorities, and set yourself high standard of accuracy, proficiency and precision -Experience in collaborating with a wide range of people, teams and community members -Client-focused, partnering approach with both our business leaders and engineers to deliver a first-class experience for all stakeholders NICE TO HAVES: -Prior experience in crypto/finance industry -Experienced as a technical writer on open source software -Programming or other past technical experience
Salary range for this role is $122,500K to $189K USD (NY).
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