Role Overview: As a Community Manager, you will be responsible for building, nurturing, and managing our community in both Chinese and one additional language (English, Korean, or Japanese). This role requires a deep understanding of community dynamics, Web3 or gaming platforms, and cross-cultural communication. You’ll play a key part in growing our presence, interacting with our audience, and ensuring the community remains welcoming and informed. Key Responsibilities: - Community Engagement: Actively engage with users across our social media channels and messaging platforms to build relationships, answer questions, and create a positive atmosphere. - Content Creation: Produce localized content that resonates with Chinese-speaking audiences and one additional language (English, Korean, or Japanese) audience, including social media posts, announcements, and newsletters. - Event Coordination: Organize and manage virtual events, webinars, and AMAs (Ask Me Anything) sessions to foster community engagement and address community questions and feedback. - Discussion Facilitation: Initiate and manage daily discussion topics to stimulate engagement and enhance community activity levels. - Feedback Collection: Monitor community sentiment and gather user feedback to relay to the product and development teams, helping shape product improvements. - Growth Strategies: Develop and execute strategies to grow the community by identifying and engaging key users, influencers, and communities. - Moderation: Maintain a safe, respectful, and constructive community environment by enforcing guidelines and addressing inappropriate behavior. 主要职责: - 积极与用户在社交媒体渠道和消息平台上互动,建立关系,回答问题,营造积极的氛围。 - 创建能够吸引 中英/中日/中韩 受众的本地化内容,包括社交媒体帖子、公告和新闻通讯。 - 组织和管理线上活动及AMA环节,以促进社区互动并回应社区问题和反馈。 - 每日发起并管理话题讨论,以激发用户参与并提升社区活跃度。 - 监测社区情绪,收集用户反馈,并将其传达给产品和开发团队,帮助改进产品。 - 制定并执行社区增长策略,通过识别并激励关键用户、影响者和社区来扩大影响力。 - 维护一个安全、尊重和建设性的社区环境,执行社区准则并处理不当行为。
ob Requirements: - Bilingual Skills: Proficiency in Chinese and at least one other language: English, Korean, or Japanese. - Experience: Minimum 1 year of experience as a Community Manager, Social Media Manager, or similar role, ideally within Web3, gaming, or tech communities. - Cultural Awareness: In-depth understanding of cultural nuances within Chinese-speaking regions and familiarity with at least one of the following markets: English-speaking, Korean, or Japanese. - Communication: Exceptional written and verbal communication skills, with an ability to convey complex topics in an engaging and relatable way. - Content Creation: Experience in creating engaging content for social media, blogs, or forums that resonates with target audiences. - Problem-Solving: Strong conflict resolution and problem-solving skills to handle community issues professionally. - Tech-Savvy: Familiarity with online community platforms (e.g., Discord, Telegram, WeChat, Twitter) and social media management tools. - 熟练掌握中文和至少一种其他语言:英语、韩语或日语。 - 至少1年community manager、社交媒体manager或类似岗位的工作经验,具有Web3、游戏或科技社区经验者优先。 - 出色的书面和口头沟通能力,能够以吸引人且易于理解的方式传达复杂主题。 - 具备为社交媒体、博客或论坛创建吸引目标受众的内容的经验。 - 具有较强的冲突解决和问题处理能力,能够专业地处理社区问题。 - 熟悉在线社区平台(如Discord、Telegram、微信、Twitter)及社交媒体管理工具。
远程工作,不受地理位置限制,偏好base亚洲时区