Why us? 1. MEXC (www.mexc.com) is one of the world's fastest-growing digital asset exchanges by trading volume (Top 10 according to CoinMarketCap). 2. Competitive salary + bonuses 3. Career advancement 4. Various benefits and support from the company 5. Fully remote work – you can work from anywhere! 6. Friendly team
Job Responsibilities: Foreigners living in China 1. Responsible for receiving inquiries from users through online customer service tools and answering users' concerns; 2. Timely feedback on the problems existing in the process, collect and sort out problems; 3. Proficiency in Chinese and English. 4. Strong business sensitivity, able to grasp essential business concepts after training. Financial knowledge and experience are preferred; 5. Able to adapt to hard deadlines. / Able to adapt to different working hours. Job Requirements: 1. Good logical thinking ability, able to judge the real needs of users; 2. Effectively adjust communication methods and styles according to different objects; 3. Have self-management skills and be able to work independently in a fast-paced environment that is constantly changing; 4. Good learning ability, good at discovery and self-summarization; 5. Good at communication, good expressive ability, strong affinity, hard-working, good pressure-bearing ability; 6. English and Chinese fluency is required.
Please send your resume to sara.guo@mexc.com
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