Job Responsibilities: 1. Responsible for receiving inquiries from users through online customer service tools and answering users' concerns; 2. Timely feedback on the problems existing in the process, collect and sort out problems; 3. Proficiency in Dutch, Chinese and English. 4. Strong business sensitivity, able to grasp essential business concepts after training. Financial knowledge and experience are preferred; 5. Able to adapt to hard deadlines. / Able to adapt to different working hours. 工作职责： 1. 负责通过在线客服工具接收用户的咨询，并回答用户的疑问； 2. 及时反馈存在的问题，收集和整理问题； 3. 熟练掌握荷兰语、中文和英语； 4. 具备较强的商业敏感性，在培训后能够掌握基本的商业概念。有财务知识和经验者优先考虑； 5. 能够适应紧迫的截止日期。/ 能够适应不同的工作时间安排。
Job Requirements: 1. Good logical thinking ability, able to judge the real needs of users; 2. Effectively adjust communication methods and styles according to different objects; 3. Have self-management skills and be able to work independently in a fast-paced environment that is constantly changing; 4. Good learning ability, good at discovery and self-summarization; 5. Good at communication, good expressive ability, strong affinity, hard-working, good pressure-bearing ability; 6. Native in Dutch, fluent in English and Chinese is required. 岗位要求： 1. 良好的逻辑思维能力，能够判断用户真正的需求； 2. 根据不同的对象有效调整沟通方法和风格； 3. 具备自我管理能力，在不断变化的快节奏环境中能够独立工作； 4. 良好的学习能力，善于发现和自我总结； 5. 擅长沟通，表达能力强，亲和力强，工作努力，承受压力能力强； 6. 荷兰语母语水平，英语和中文可以作为工作语言。
Salary薪酬： 3500 - 4000 USD 感兴趣并符合职位要求的话，请把简历发给 sara.guo@mexc.com Please send your resume to sara.guo@mexc.com
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