职位描述

-Provide IT support to colleagues, prioritizing high-quality assistance for technical issues and inquiries. -Manage IT onboarding, including the setup and distribution of MacBooks and laptops for new onsite and remote employees. -Handle inventory management and procurement of laptops, ensuring adequate stock for current and future needs. -Administer Kandji MDM for MacBook devices, ensuring secure and efficient operations. -Oversee software applications and services like Okta, Zoom, Google Workspace, Slack Enterprise, Jira, and Notion. -Operate the Cisco Meraki dashboard for corporate WiFi access and network configurations. -Occasionally configure Linux and Windows laptops to meet specific requirements. -Support audio-visual systems for large on-site meetings, including equipment like Zoom interfaces, Soundcraft mixers, and Sennheiser microphones. -Automate routine tasks and processes to enhance efficiency and accuracy in IT operations. -Collaborate with various teams to troubleshoot and resolve IT issues promptly. -Stay abreast of IT trends to suggest and implement improvements and innovations.

职位要求

-Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience. -Proven experience in Systems Administration, IT Support, or similar roles. -Comprehensive knowledge of Mac, Windows, and Linux operating systems. -Experience with Kandji MDM, Okta, Zoom, Google Workspace, Slack Enterprise, Jira, Notion, and Cisco Meraki. -Aptitude for setting up and managing audio-visual systems. -Strong problem-solving skills and the ability to multitask. -Excellent communication and interpersonal abilities. -A strong affinity for automating processes to improve operational efficiency. -Fluency in English is a must; proficiency in German is a significant plus.

福利待遇

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