1. Onboarding and Education: -Lead the onboarding process for users, providing guidance on navigating the LayerZero offerings. -Develop and deliver educational resources, workshops, and materials tailored to the intricacies of our protocol and the broader industry. 2. User Engagement and Relationship Building: -Proactively engage with users to understand their goals, challenges, and objectives in the context of interoperability infrastructure. -Build and nurture relationships with key stakeholders in the industry, becoming a trusted advisor to our users. 3. Product Adoption: -Collaborate with our users to identify opportunities for increased adoption of LayerZero offerings. -Facilitate training sessions and provide hands-on support to empower users in navigating and utilizing LayerZero. 4. Health Monitoring: -Monitor and analyze user engagement metrics specific to assess account health. -Proactively identify and address potential challenges unique to the interoperability landscape, collaborating with the product team for solutions. 5. Issue Resolution and Advocacy: -Serve as the primary point of contact for users, addressing inquiries, issues, and concerns related to implementation of LayerZero offerings. -Advocate for user needs within the organization and collaborate with the development team to enhance the user experience. 6. Community Engagement: -Actively participate in Web3 and blockchain communities to stay informed about industry trends, emerging technologies, and user sentiments. -Represent the company in community forums and events, fostering a sense of belonging and connection.
-2-5 years of business development and/or account management experience -A good understanding of the Web3 industry -DeFi, Gaming, and/or Financial Services experience is a plus -Technical expertise is a plus
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Map For Jobs — Web3行业的求职地图