Senior IT Engineer - Provide technical support to end-users, troubleshooting hardware and software issues. - Manage SSO, idP, user accounts, permissions, and access controls. - Assist in developing and managing the IT budget, working closely with the finance team to streamline payments. - Work closely with Agoric leadership to contribute to the ongoing development and execution of the overall IT strategy. - Create and maintain comprehensive documentation for IT systems and processes. - Ensure documentation is up-to-date and accessible to relevant team members. - Work closely with cross-functional teams to understand their specific technology needs. - Evaluate, select, and manage relationships with IT vendors and service providers. - Config & maintain SaaS services. - Establish, measure, and define IT goals and maintain an IT roadmap. - Manage development projects to integrate new technologies into existing systems. - Participate in defining and implementing security policies to protect company information and resources. - Support employee on/offboarding. - Other IT responsibilities that may be required
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field. - 5-7 years of experience working in IT operations, ideally in a fully remote organization. - Experience as the only IT person in an organization. You will report to our Director of HR and collaborate closely with our VP of Engineering. - Experience leading and managing IT projects. - Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems - Strong critical thinking and decision-making skills - Excellent project management skills and strong ability to prioritize - Firm grasp on IT infrastructure and operations best practices - Technologies we need you to know: Mac, Google Workspace, GitHub, Zoom, Slack, 1Password, SSO & idP experience (Okta/OneLogin/Cloudflare/etc.) - Technologies we’d like you to know: HappyFox,, Notion, Google Cloud
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