Social Media Associate - Serve as the day-to-day moderator of Phantom's social media channels - Engage and respond to all inbounds and proactively interact with the community to increase positive engagement - Plan and execute high-quality content, activities, and campaigns to increase engagement - Develop relationships with builders, community managers, and external stakeholders from other projects to facilitate co - Use analytics and reporting to discover insights and drive social and community strategy - Collect feedback to identify and capture marketing opportunities, areas of improvement, and additional services or features - Collaborate with the Support and Product teams on what should be communicated
Qualifications - 2+ years of experience in community management - Strong understanding of the crypto industry and ecosystem including NFTs, dapps, marketplaces, and games - Ability to work independently and manage multiple projects simultaneously - Strong analytical skills and ability to track and report on metrics - This role is fully remote; however, we’re only open to candidates based in US time zones. Currently, Phantom cannot support employees from the following countries and continents: Russia, Pakistan, Ukraine, Asia, Oceania, and Africa.
- Competitive salary and equity. - Comprehensive insurance (medical/dental/vision) — 100% covered. - Stipend for your ideal remote / WFH set-up: laptop, headphones, and any other work gear you may need. - Flexible hours and a long-standing, supportive remote environment. - Monthly co-working space and mobile phone expense. - Unlimited vacation: Take time when you need it (and we really mean it). - 401(k) retirement plan (although we are not matching at this time) - Wellness benefit - Daily lunch benefit
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